1. Description of Products Sold
Mazon Medical specializes in high-quality medical supplies. Currently, we offer Uroval Disposable Tip Kits, which include:
- 10 Uroval single-use tips
- 30 electrodes
- Each tip is priced at $110, making a total cost of $1,100 per kit
We ensure clear descriptions, including material, size, and product use, to help customers make informed purchasing decisions.
2. Purchase Currency
All prices displayed on our website are in USD (United States Dollar).
3. Customer Service Contact Information
For any inquiries, assistance, or support, customers can reach us through multiple channels:
- Email: [email protected]
- Phone: 1-866-507-2224
- Mailing Address:
130 Remington Dr., Suite 1012, Oviedo, FL 32765
4. Order Fulfillment Policies
Refund Policy
Mazon Medical allows refunds under the following conditions:
- Refund requests must be made within 14 days of receiving the product.
- The product must be unused, unopened, and in its original packaging.
- Customers must contact [email protected] to initiate a refund request.
- Refunds will be processed within 5-7 business days after the return is approved.
- Shipping costs for returning items are the customer’s responsibility unless the product is defective.
Shipping & Delivery Policy
- Processing Time: Orders are processed within 1-2 business days.
- Shipping Methods: We offer standard and expedited shipping options.
- Shipping Rates: Fees are calculated at checkout based on the destination and selected shipping method.
- Delivery Times:
- Standard shipping: 7-10 business days
- Expedited shipping: 1-3 business days
- Eligible Destinations: We currently ship within the United States only.
Return Policy & Process
- Returns are accepted within 14 days of delivery.
- To request a return, email [email protected] with your order number and reason for the return.
- Once approved, customers will receive return instructions.
- Refunds are issued after the returned product is received and inspected.
- We do not accept returns for used, opened, or damaged products (unless defective upon arrival).
Cancellation Policy
- Orders can be canceled within 24 hours of placing the order.
- To request a cancellation, email [email protected].
- Once an order has been shipped, it cannot be canceled and must be processed as a return.
5. Legal or Export Restrictions
Mazon Medical complies with all relevant regulations regarding the sale of medical products. Some items may be subject to additional restrictions based on local or international regulations.
6. Privacy Policy
We are committed to protecting our customers’ personal information. Our Privacy Policy details how we collect, use, and store customer data. Customers can review our full privacy policy on our website.
7. Business Address
Mazon Medical operates from:
130 Remington Dr., Suite 1012, Oviedo, FL 32765
8. Promotional Terms
Any promotions, discounts, or special offers will be clearly outlined on the website with applicable terms and conditions.
9. Security & Payment Information
Mazon Medical ensures secure transactions by complying with PCI standards. Our website uses HTTPS encryption to protect customer payment data.
10. Accepted Payment Methods
We accept payments from the following providers:
- Visa
- MasterCard
- American Express
- Discover
- Other major credit cards
For further inquiries, feel free to contact our support team at [email protected] or call 1-866-507-2224.